FAQs
Frequently Asked Questions
- What disorders are treated at Heartland Behavioral Health Services?
- What ages does Heartland’s Acute Program treat?
- What behaviors must a child or adolescent exhibit for consideration for Acute Admission to Heartland?
- What ages does Heartland’s Trauma-Focused Residential Treatment Program treat?
- Who do I contact if I want to find out more information about admitting a child to your Residential Program?
- What will my child be doing all day at Heartland?
- What activities can residents participate in?
- What are my different payment options to fund my child’s stay at Heartland?
- I live far away and I am concerned about the distance to your facility. How do you all help families who do not live close still feel connected during a child’s stay?
- What can my child bring to Heartland?
Heartland treats the following children and adolescents with the following disorders:
- Self Injurious Behaviors
- PTSD – Post Traumatic Stress Disorder
- Reactive Attachment Disorder
- Mood Disorders
- Suicidal Behaviors
Our Acute program offers comprehensive psychiatric treatment to children and adolescents (males and females) ranging in age from 4 through 17.
To be admitted to for Heartland’s Acute Program, one or more of the following criteria must be met within the past 24 hours:
- Threatening to, or behaving in a manner considered dangerous to self or others
- Unable to safely function socially, educationally or in the family environment
- Continued failure to be successful in a less restrictive environment, such as a foster home or group home setting that requires a highly structured and secured environment for stabilization
Our Residential Treatment Program treats females ages 12 to 17 who require extended psychiatric treatment.
Contact us 24 hours a day 7 days a week at 800-654-9605 to find out more information and the steps to admit a child to our Residential Program.
See our example schedules to get an idea of the healing activities Heartland residents participate in.
At Heartland, we believe in the power of activity therapy. That’s why we offer a wide range of leisure activities that are designed to facilitate building self-confidence and trust. The activities we offer on our 50-acre campus include, but are not limited to:
- 5,000 sq ft indoor/outdoor equestrian center
- Expressive art therapy room
- Music and meditation room
- Two playgrounds and multiple sports fields
- Gymnasium with basketball court
- Bowling alley & game room
- COMING SPRING 2025: Splash Pad with an array of water features!
We accept many forms of commercial insurance such as Blue Cross/Blue Shield, Aetna, U.B.H. as well as, Medicaid, TRICARE (Military) or Private payments. Contact us 24 hours a day 7 days a week at 800-654-9605 to find out more information about coverage.
It is very important to us that you feel comfortable while learning about your options with Heartland Behavioral Health Services. Rest assured that our programming is catered to the individual — while keeping each child’s familial unit engaged in treatment with family therapy and education. Should you find yourself concerned about the distance and separation from your child, we offer you the opportunity to engage with your child and the professionals involved in treatment team meetings and family therapy through video. You’ll only need a smartphone, computer, or handheld device with a camera and an email address.
Click Here to find a list of what to bring and what not to bring.
Need Help? Give Us a Call.
We cannot offer a diagnosis, counseling or recommendations online, however, our professional staff offer 24/7 assessments at no cost. We can be reached anytime by calling 800-654-9605. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.