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Patient Satisfaction

Your Satisfaction Matters

We know we may not always be your closest option, but we are fully confident in the services we have to offer to you and your loved one at this delicate time.

In an effort to be completely transparent, we have provided our most recent patient satisfaction scores below. These patients have come to us from our bordering states, and quite literally, almost every county in Missouri. There is a reason so many families are choosing us from all over—we have proven time-and-time again that we provide exceptionally high quality treatment options for children! Feel free to give us a call at any time if you have additional questions regarding our services, we are standing by 24/7 ready to take your call.

Thank you for choosing us as your treatment provider!

Patient Satisfaction Scores

Heartland Behavioral Health Services Satisfaction Survey results are scored from 1-5, the latter being “Strongly Agrees”

Question Rating
I had input into my treatment at HBH
Scored: 4.5 of 5
I was satisfied with my physician at HBH
Scored: 4.5 of 5
I was treated with dignity and respect at HBH
Scored: 4.5 of 5
I feel better now than when I was admitted to HBH
Scored: 4.5 of 5
I understand the importance of following my discharge plan discharge plan
Scored: 4.5 of 5

Need Help? Give Us a Call.

We cannot offer a diagnosis, counseling or recommendations online, however, our professional staff offer 24/7 assessments at no cost. We can be reached anytime by calling 800-654-9605. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.