Heartland Behavioral Health Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Heartland Behavioral Health Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Heartland Behavioral Health Services:
If you need these services, contact Tina Sitz, Patient Advocate
If you believe that Heartland Behavioral Health Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Tina Sitz, Patient Advocate
Heartland Behavioral Health Services
1500 West Ashland
Nevada, Missouri 64772
417-667-2666 Phone
417-448-5689 Fax
[email protected]
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Tina Sitz, Patient Advocate, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.